Hypothekarbank Lenzburg's challenge
Challenge: What will a physical branch of a bank look like in the future?
Background: Hypothekarbank Lenzburg is a fully independent Swiss bank founded in 1868, serving mainly private customers, small to medium corporations and other institutional clients. We are a service provider for several regional and private banks in Switzerland and aim to be the leader in Digital Banking in Switzerland. Our goal for this challenge is to solve questions like how do we keep attracting customers to visit a branch, what should new branches look like and how do we preserve the old branches? Also we're looking into cost reductions of branches, but at the same time making them 'future proof'. Possible sources of innovation are: VR/AR, bots and virtual assistants, video-banking, Virtual Teller Machines, etc. Surprise us with your creativity and innovations.